HarrisCountyTX.gov
Harris County A to Z
Court Agenda
County Directory
Employment
County Holiday
Sign In
Harris County Rides Logo

Harris County Rides

Menu ≡

  • Home
  • Registration
    Registration InformationHow to ApplyOther Transportation Programs for Non-Eligible
  • How to Ride
    How to use RIDESPassenger User GuideMaking a ReservationRate ChartE-Card Frequently Asked QuestionsFrequently Asked QuestionsTerms You Need to KnowMobility ManagementPartner Agencies
  • About Us
  • Contact Us
    Contact InformationCustomer Complaint/Comment FormHarris County Commisioner's CourtProgram History
  • COVID-19
    Coronavirus Health PrecauctionsRegister for COVID-19 VaccineHarris County Public Health - Daily COVID-19 Data UpdatesCOVID-19 Testing
  • Disaster Preparedness
    United Way of Greater Houston Disaster Prepareness Plan - American Red CrossTexas Ready
  • Media Center
    FacebookTwitterLinked InYou TubePartner Agency Spotlight Videos
  • Zoom
    100%120%150%200%
NavigationSearch

Keeping Harris County Moving

 

RIDES is a great option for people for whom public transportation is either unavailable or inaccessible — helping eligible residents make doctor’s appointments, do grocery shopping or otherwise just get around and remain independent. 

 

During the COVID-19 Pandemic, the RIDES Program NEW client registration will ONLY be conducted through RIDES Online Registration or US Postal Service.  

 

 

What is RIDES?

 

RIDES is a curb-to-curb subsidized program that allows eligible customers and participating agencies to purchase transportation services at a significant discount. The customer/agency pays 50% of the total trip cost.

​
Each Customer May Select From Two Levels of Service:

 

Shared Ride This non-metered program in which passengers share rides with other passengers requires advance reservations. Of the two,​ this is the most economical for trips over 12 miles. The cost is based on the mileage distance from the point of pick-up to the destination. The price will range from $6.00 to $42.00, with the customer paying only 50% of this cost. Trips must be booked a minimum of 24 hours in advance.


     

Taxi Service​ The cost of this metered same-day service is based on the rate of the meter fare box. Customers may take a one-way trip with a maximum up to $48.00 – the customer pays 50% of the trip cost. With this service, rides are dispatched on the same day as the request. Trips can be booked 90 minutes in advance.

 

TITLE VI Notice – Nondiscrimination

 

Harris County operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Harris County. For more information on Harris County’s civil rights program and the procedures to file a complaint, contact 832-927-4700, TTY Dial 7-1-1 (1-800-735-2988); email transit@csd.hctx.net; or visit our administrative office at 8410 Lantern Point Drive, Houston, Texas 77054. For more information, visit​ Harris County Transit.

To view our Title VI Policy click here. To file a Title VI Complaint or for information call 832-927-4700.

For other service complaints call 713-368-RIDE (7433).

Any information on this website is available in different languages and formats upon request.

 

ADA General Complaint Procedures

 

Harris County Transit will process and investigate complaints from individuals alleging discrimination in its programs, services or activities, under the American with Disabilities Act of 1990 (ADA). If you believe that you or another person has been discriminated against which is covered by ADA, you may file a complaint with Harris County Transit. You may submit your complaint by mail, fax, or email. All new complaints are subject to be processed and reviewed by Harris County Transit's ADA Coordinator.


Harris County Community Services Department
Office of Transit Services


Attention: ADA Coordinator - David Jones
8410 Lantern Point Drive
Houston, TX  77054

Phone 1:  832-927-4953

Phone 2:  713-578-2000 

 

Public P​articipation Plan​​​    

Frequently Asked Questions (F.A.Q.)​ ​​​​​​​​​

 

 


 


     


RIDES Share Card













               To Access Harris County-RIDES Card Members Portal
LOGIN HERE
 




Rides Share People
​​
 
 
 
 
Disadvantaged Business Enterprise (DBE) & Small Business Program

 

 
Harris County - RIDES
8410 Lantern Point Drive
Houston, Texas 77054
 ff.jpg tw4.jpg link 3.jpg PHONE 2.jpg See the source image

For suggestions or comments regarding this site please email us at webcomments@hctx.net.

The information contained in this site was valid at the time of posting. Harris County assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies. Moreover, Harris County is not responsible for the content nor endorses any site which has a link from this page. For additional information please review our Privacy Policy and our Accessibility Statement.