About Us

Award-Winning Program

• The Harris County RIDES program won the 2005 County Best Practice Award for "Outstanding Achievement" from the Association of Counties Leadership Foundation. 
• Harris County RIDES Program was awarded the 2019 Houston-Galveston Area Council "Our Great Region 2040 Connection Award."

Recognition

• The Harris County Rides program was recognized in the 2012 TXDOT Best Practice Guide for Regional Coordination and Mobility Management.
• The Harris County Rides program was recognized in the Regionally Coordinated 2014 Planning Success Stories.
• The Vision -Transportation Policy Council - August 23, 2013
• Harris County program offers seniors cab rides at discounted rate
• Greater Houston Transportation Program Helps Elderly & Disabled
• Harris County RIDES Program was recognized in the 2023 National Aging and Disability Transportation Center (nadtc). These innovative programs were thoughtfully selected based on specific criteria with the aim of enhancing transportation services for older adults, people with disabilities and caregivers within their communities. 

Customer Testimonials From 2017 Customer Satisfaction Survey

• I am so grateful for this service. Thanks!
• It’s so nice to have a dependable ride.
• Thank you for the kindness from everyone at RIDES. Especially to the drivers they are wonderful with me, I had surgery on my eye and they help me very nice. Thanks again to all of you!
• RIDES are always on time and they call to let me know the arrival time prior to my appointment. Thank you!
• Very pleased with RIDES services.
• I am very thankful for this program.
• I am overall very pleased with everything about RIDES transportation service.